Cancellation of transaction and return of products
I don’t want this item
We are happy to refund or exchange unwanted items in perfect condition within 21 days of receipt. Please send an email to us (help@hoopoe.design) with maximum details, in order to start your return.
When returning non-defective items, you are responsible for the shipping fees and all other inferred costs.
Please be aware that all items to be returned must be sent directly to our offices in Israel or we will be unable to begin processing your refund.
All items must retain their original packaging, tags, and accessories.
My item is damaged
If your product is broken or otherwise defective, you must let us know within seven days of receiving your package. Send photographs of the damaged item to us by email (help@hoopoe.design). We’ll refund your return shipping costs and either issue a refund or send a replacement item according to your wishes.
Email: help@hoopoe.design
Address: Ha’banaye 29 \147,
Holon, 5885707
Israel
info@hoopoe.design